Tips

How clinics stop losing chats on a personal phone. The receptionist, the nurse and the doctor each keep a separate chat, so a reschedule gets confirmed twice.

The night message salons and spas can send so a late enquiry is still there, with the details, in the morning.

What people call the WhatsApp green tick is Meta's Official Business Account badge, now shown as a blue checkmark. Who can apply, what Meta checks, and what a software provider cannot grant.

How several staff can reply from one official WhatsApp number, so customer chats don't live on a single phone. What the WhatsApp Business app can't do, and how a shared inbox works.

How hotels, homestays and resorts in India use WhatsApp to answer booking enquiries after hours, send check-in details and ask for a Google review after checkout.

How coaching centres, tuition classes and schools in India use WhatsApp to convert admission enquiries, send fee and class reminders, and keep parents updated, with templates you can copy.