How coaching institutes should send offers on WhatsApp
Send an early-bird seat for the next batch only to parents who asked about a course and agreed to batch updates. The message to copy, and who not to include.
Send an early-bird seat for the next batch only to parents who asked about a course and agreed to batch updates. The message to copy, and who not to include.
How clinics stop losing chats on a personal phone. The receptionist, the nurse and the doctor each keep a separate chat, so a reschedule gets confirmed twice.
The night message salons and spas can send so a late enquiry is still there, with the details, in the morning.
What people call the WhatsApp green tick is Meta's Official Business Account badge, now shown as a blue checkmark. Who can apply, what Meta checks, and what a software provider cannot grant.
How several staff can reply from one official WhatsApp number, so customer chats don't live on a single phone. What the WhatsApp Business app can't do, and how a shared inbox works.
How hotels, homestays and resorts in India use WhatsApp to answer booking enquiries after hours, send check-in details and ask for a Google review after checkout.