Tips

The common one: messaging the entire client book about a discount, including people who asked you not to. What to do instead.

Someone who fills a Facebook lead form for party bookings should get a WhatsApp message in seconds, not a call the next day.

The common one: adding every trial visitor to a daily broadcast about supplements or fees. What to do instead.

How real estate brokers stop losing chats on a personal phone. Three executives share one SIM. When one is at a site visit, enquiries pile up unseen.

A short WhatsApp reminder hotels and homestays can send so the appointment, booking or pickup actually happens.

Ask members for a Google review on WhatsApp the end of the first month, while the visit is still fresh.