The mistake: messaging every guest from the last three years about a discount, including people who only asked a question once.
Meta limits the number, or blocks templates, when too many people report or ignore messages they did not ask for. A software tool cannot switch that off.
Do this instead
Keep a list of guests who agreed to offers, and send booking updates separately from promotions.
- Booking updates and reminders go to people who already have a booking.
- Offers go to people who opted in, on a marketing template.
- Stop messaging anyone who asks you to stop.
More on this: WhatsApp for hotels and homestays.
Team chat and campaigns on WaBot start at ₹840/month + GST. Meta’s message fees are separate, and WaBot does not add a markup. See plans.
Use the official number, and only message people who should hear from you.
Frequently asked questions
Will a green tick stop restrictions?
No. Meta’s official badge is not a shield. Messaging people who didn’t opt in can still limit the account.
Is a WhatsApp group safer than a broadcast?
A group exposes every member’s phone number. It is not a substitute for an opted-in list.
Can WaBot send to any list I upload?
You can import contacts you have permission to message. A purchased list is how accounts get restricted, on any tool.
Final thoughts
The common one: messaging every guest from the last three years about a discount, including people who only asked a question once. What to do instead.
