You are currently viewing Newsletter – July 2025

Newsletter – July 2025

Message from the CEO’s Desk

As we continue pushing the boundaries of AI and automation in business communication, I want to personally thank all our users and partners for trusting Wabot. Your feedback helps us refine our mission: to make business conversations smarter, faster, and more impactful. This month, we’re focusing on making WhatsApp automation more intelligent, more personalized, and more results-driven than ever before.

Arun | CEO | Wabot.shop

Spotlight: How Catalog Works

Want to showcase your products beautifully inside WhatsApp?

Watch our short video to see how Wabot’s Catalog feature helps you:

  • Create product or service listings with images, descriptions, and prices
  • Share catalogs instantly in chat or through broadcast campaigns
  • Let customers browse, inquire, and even purchase — all within WhatsApp

Bring your storefront directly into conversations. No websites. No friction. Just sales.

Industry Trend

80% of customers now prefer messaging apps over calls or emails for support and purchases.

WhatsApp continues to dominate in customer communication across industries – from retail to healthcare, and education to real estate.

With rising adoption of AI in chat experiences, brands that automate but personalize win more conversions and loyalty.

Source: McKinsey, 2025 Emerging Communication Report

What’s New?

Base Language for Training

Define a base language while training your AI agent to ensure responses are contextually accurate and aligned with your audience’s language.

Auto Tagging by Sentiment

Incoming messages are now automatically analyzed and tagged based on sentiment – enabling smart segmentation and personalized responses.

Auto UTM Tags for Campaigns

All outbound campaign links now include automatic UTM tracking to help you measure performance with zero manual effort.