Generate More
Positive Reviews with
WaBot! Automation
Automate Feedback
Requests
With WaBot, you can easily generate QR codes or links to request feedback or reviews. Place these on invoices, packaging, or even social media posts to make it convenient for your customers to share their thoughts.
Example: A restaurant places a QR code on its bill for customers to scan and leave a review. The feedback is instantly collected through WaBot.
Collect Initial Ratings
Through WaBot
WaBot starts by asking customers to rate your product or service directly on its platform.
- If the customer gives a positive rating, they’re guided to the Google review page to share their feedback publicly.
- If the rating is negative, the system initiates steps to understand and resolve the issue first.
Example: A boutique owner collects a customer rating on WaBot after a purchase. If the rating is 4 or 5 stars, WaBot shares the Google review link. If it’s below 4 stars, WaBot starts a conversation to understand the concern.
Direct Positive Feedback to
Google Reviews
For happy customers, WaBot automatically sends them a direct link to your Google review page, making it simple for them to share their great experience with the world.
Example: After receiving a 5-star rating on WaBot, a beauty salon sends the client the Google review link, boosting its online reputation effortlessly.
Manage Negative
Feedback Effectively
When a customer gives a low rating, WaBot’s intelligent workflows step in to handle the situation. The customer receives a prompt to share their concerns, and your team gets notified for immediate action.
Example: A travel agency receives a 2-star rating from a client due to delayed service. WaBot follows up, gathers detailed feedback, and passes it to the support team. After resolving the issue, WaBot sends an update to the customer, showing your commitment to customer satisfaction.
Encourage Resolved
Feedback to Go Public
Once an issue is resolved, WaBot sends a polite nudge to the customer, asking them to share an updated rating or review publicly. This ensures even previously unhappy customers can contribute to your positive online presence.
Example: A dissatisfied customer at an electronics store gets a follow-up from WaBot after their issue is resolved. They’re impressed by the effort and update their rating to a positive Google review.
Why WaBot Is Your
Ultimate Review Solution
Streamlines
Feedback Collection
Gather reviews effortlessly through QR codes, links, or automated prompts.
Handles Negative
Feedback Smartly
Turn unhappy customers into loyal advocates with intelligent workflows.
Drives Positive
Public Reviews
Make it easy for satisfied customers to boost your online reputation.
Customizable
Workflows
Tailor responses based on your business needs for a personalized customer experience.
Grow Your
Business with WaBot!
Real-World Impact
- A café increased its Google ratings from 3.8 to 4.5 stars in just 3 months by using WaBot to handle feedback.
- A clothing brand resolved 90% of negative reviews and converted 60% into positive updates after implementing WaBot.
