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Who We Are
Wabot.shop is a dynamic platform dedicated to simplifying and enhancing your business communication on WhatsApp. We specialize in creating powerful WhatsApp chatbots that streamline interactions, boost customer engagement, and drive results. With a team of innovative minds and a passion for technological advancements, we are committed to shaping the future of business conversations.
Frequently Asked Questions
As an authorized WhatsApp Business service provider, Wabot.shop is designed to enhance your online sales and revolutionize customer experiences on a large scale. If you’re aiming to elevate your revenue by harnessing WhatsApp as a powerful sales channel, you can seamlessly start using Wabot.shop at your convenience.
We proudly offer a 14-day free trial program, allowing you to kickstart your Wabot.shop journey within minutes of signing up. Should you have any queries or need assistance, our dedicated support team is ready to assist you at no additional costs.
Throughout the 14-day free trial period, you’ll enjoy FREE access to all the incredible features of Wabot.shop. However, there might be certain messaging restrictions if your Facebook Business Verification is pending.
These restrictions include:
- While you can receive an unlimited number of messages from your users, you can only engage in chats with 10 unique users per day during this period.
- You can send notifications to 2 unique users each day. Notifications should use WhatsApp templates that have been pre-approved by Facebook.
Please note: To maximize your messaging capabilities, it’s essential to complete your Facebook business verification before the expiration of your 14-day trial access. This trial period enables you to send messages to a limited set of phone numbers until your business verification is finalized. Once verified, you’ll gain access to additional functionalities on your Wabot.shop account.
To unleash the full potential of Wabot.shop, initiate the Facebook Business Verification process promptly. Once your business is verified, all messaging restrictions will be lifted, granting you unlimited access to Wabot.shop. Importantly, during your free trial, you won’t need to make any payments to enjoy unlimited messaging.
To commence the verification process, submit the necessary details for Facebook Verification.
After submitting the required details, await approval, which typically takes between 3 business days to 4 weeks from Facebook’s end.
Please note: Complete your Facebook business verification before your 14-day trial access expires. This trial period enables messaging to a limited set of phone numbers until your business is verified. Upon verification, you’ll gain access to enhanced functionality on your Wabot.shop account.
Wabot.shop’s pricing structure comprises two primary elements:
Subscription Charges: These charges are determined by the plan you select for your business and are billed monthly or annually. The amount is automatically charged by Wabot.shop on your saved payment method at the beginning of each billing cycle.
In essence, Wabot.shop’s total monthly billing includes Subscription Charges (deducted from your payment method based on your plan)
Yes, you can use your existing WhatsApp number. However, you’ll need to delete the WhatsApp account linked to it before onboarding. If you’d like to retain your chat history, use our Chat Backup Plugin to save and restore messages to WaBot.
No, there is no setup fee for accessing the WhatsApp API.
While personal WhatsApp is free, the Business API is a paid service designed for businesses to engage with customers. The pricing depends on the customer’s country code and your message template. For more details, check our article on conversational-based pricing.
Use our Conversation Cost Calculator to estimate your expenses. Input your expected conversation volume to get insights. Learn more about the different conversation categories in our resource article.
A chatbot session occurs each time WaBot handles a customer query. Each plan includes a specific number of sessions. If you need more, additional sessions can be purchased monthly by contacting our customer service.
Yes, you can upgrade or switch from monthly to annual plans anytime through the ‘Switch Plan’ section in your account. Upgrades are prorated, To downgrades contact us at hello@wabot.shop.
No, WaBot is a pay-as-you-go service with no cancellation fees. You can cancel anytime, but we don’t offer refunds for unused subscriptions or credits.
We accept all major credit cards enabled for international transactions. Annual plans can also be paid via bank transfer. For assistance, contact hello@wabot.shop.